Privacy Policy

This privacy policy is provided to help visitors ("you") understand how information is collected, stored, and used when any information is provided by you when using the services of SJPA Entertainment LLC ("us", "we") through the website (tryout.sparkjoshi.com) and/or any of the related apps (collectively, the "Service").

We collect and store information about you when you use the Service. When you sign up for a free trial, begin a subscription or make a purchase through our Service, you must create an account by providing us with your email address and password. When making payments in order to access our Service, you must also provide payment information such as credit card or billing address. Payment information is collected by a third-party payment processing provider and is not received or stored by us.

When you use the Service, we may collect information automatically about you, your use of the Service, and the device and software you use to access the Service. This may include your IP address, location data, title selections, viewing activity, browser version, operating system version, access date and time, and related information. Third-party services providers such as payment processing providers, analytics companies, and email providers may also collect information automatically but we do not capture any such information to be stored by us.

Your information may be used to provide Service to you; send you marketing communications, if you have opted in to receive such materials; troubleshoot technical problems on the Service; provide customer support or otherwise communicate with you regarding transactions and the use of the Service; prevent fraud; and to enforce our terms of service. Information that has been collected may be used to comply with any applicable law enforcement or government agency.

We may send transactional emails such as welcome emails when you sign up, or updates about your account status or other information related to your subscription to the Service.

Statistics aggregated from the information collected about many users, may be disclosed to the public for advertising or informational purposes. Such information is not personally-identifiable and does not include individual names or contact information.

The Service is provided with all reasonable efforts to protect and maintain the security of customer information including encryption in network technologies and one-way hashed password storage. However, no network technology and no method of storage can be completely secure from all attacks, so we cannot guarantee the security of all such information.

You may change your account information or close your account by signing into your account and changing your account settings. By closing your account or canceling your subscription, you may lose access to content that you may have purchased. When you cancel your subscription or close your account, we may retain information necessary to allow you to restore your account, if you ever wish to re-subscribe, or in situations where we may consider it necessary to retain such information to enforce our terms of service.

Users from California may request information about the categories and sources of personal information collected about you, and the purposes for the collection and third-party disclosures. You may also request a copy of your personal information, request deletion of your personal information, and opt out of the sale of your personal information. Please note that we may not be able to fulfill requests without being able to first verify the identity of the owner of the account. Additionally, it may not be possible to locate certain forms of information if you request this information if you do not have an active account.

This Privacy Policy may be revised from time to time. We encourage you to visit this page periodically to review our most current policy in order to understand what information we collect and how we may use that information. For any questions, you may contact us on our website contact form.